Latest Articles
Five Critical Success Factors for Converged Billing Deployment
Convergence in the telecom industry is happening – in more ways than one. Convergence cuts across multiple dimensions to include networks (wireline, wireless, IP-based), services (voice, data, video, content), payment types (prepaid, postpaid, nowpaid) and customers (business, consumer).
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Improving the Customer Experience For the “Now Generation”
Comverse's Billing CTO in APAC speaks about what operators need to concentrate on is the quality of the customer experience in the sphere of billing. Yet improving the customer experience depends on the abilities of a back-office to provide a billing system that satisfies customers.
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in the news
February 24, 2010
GCI Alaska Awards Cable Business to Comverse
Alaska’s largest operator GCI began consolidating its cable business into Comverse’s Unified Billing and Customer Management systems, which follows converging its billing and customer care for its Internet, mobile and wireline services through Comverse systems. Comverse AVP Alice Bartram comments on Nucleus Research reporting many proof points why the Comverse unified approach is so powerful.
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February 18, 2010
Telesperience Speed Conferencing: Mobile World Congress 2010
If you were unable to attend Mobile World Congress this year, or were tied to a stand and are wondering what other attendees made of the Congress, then what you need is Telesperience speedconferencing. Get a digest of the whole Congress in a mere 38 minutes brought to you live from the show. Featuring Comverse’s AVP Billing & Active Customer Management Alice Bartram, and other telecom executives, here are live interviews that provide a day-by-day account of the show.
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January 19, 2010
Reality Made Larger Than Life
Daphna Steinmetz, Chief Innovation Officer for Comverse, is prominently quoted in this article about the promise and the possible downsides of augmented reality, which overlays facts and figures from the Internet and other sources onto the real world to create a combined image rich in functional benefits. Steinmetz discusses current research in her laboratories regarding augmented reality mobile applications.
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January 05, 2010
Billing: Who’ll Bell the Cat
India has entered a new era of convergence, whereby a mobile subscriber is able to make use of a variety of services at one time and data will take center stage. “The biggest difference in billing for 3G services is the need to interface with IP network elements and the myriad rating options required to charge for data services," says Pushpendra Mankad, senior VP, Comverse Asia.
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