Company Overview

Comverse is the world’s leading provider of software and systems enabling network-based messaging and content value-added services, converged billing and IP communications. Comverse solutions generate revenues, strengthen customer loyalty and improve operational efficiency for over 500 communication service providers in more than 130 countries. The company's Total Communication^SM portfolio facilitates personalized lifestyles in an evolving connected world and is based on the holistic InSight™ Open Services Environment. Comverse’s solutions support flexible deployment models, including in-network, hosted and managed services, and can run on circuit-switched, VoIP, IMS and converged network environments.

Comverse is a subsidiary of Comverse Technology, Inc. (CMVT.PK).

Mission

Comverse’s mission is to be the first choice of service providers for solutions that enhance and enable the Total Communication^SM experience.

Total Communication creates a borderless environment where people are free to communicate and use services in the way that is most appropriate, effective and convenient. Total Communication services encompass the full range of call completion, messaging, content and billing solutions. By providing the services that match the diverse communication, information and entertainment needs of their customers, service providers can become the hub of the subscriber’s communications universe.

Benefits to Service Providers

Comverse’s comprehensive and innovative Total Communication solutions enable service providers to:

• Increase Revenues through innovative services that increase call completion, drive more usage of rich media messaging and content services, and enable the billing of all services to all subscribers.
• Strengthen Customer Loyalty by providing personalized services, a brandable user interface, segmented product offerings, and real-time one-to-one marketing.
• Improve Operational Efficiencies by providing an open, IP-based, modular environment that can host many different types of applications in a centralized or distributed architecture. Shared components and standards-based interfaces reduce development time and operational costs.

Products

Comverse’s Total Communication Portfolio includes a rich range of Messaging, Billing, Content, Converged IP Communications and Handset Software solutions to help service providers meet their customers’ evolving lifestyle needs. Comverse Total Communication solutions support IMS, converged networks, and hybrid environments — providing a smooth bridge between existing and emerging networks. Our scalable end-to-end solutions support flexible deployment models, including in-network, hosted, and managed services, to meet each service provider’s unique marketing, technology and business requirements.

The Total Communication experience envisioned by Comverse is brought to fruition by the InSight™ Open Services Environment, an open, IP-based, modular architecture on which a wide variety of communication and content services can be hosted. Through InSight, wireline, wireless, cable, and other service providers can increase revenues, strengthen customer loyalty, improve operational efficiencies and leverage the built-in synergies between services.

To learn more about Comverse Products click here .

Professional Services

Comverse provides a full range of professional services to ensure our customers’ success including:

Planning and Implementation Solutions: Basic rollout, upgrade, expansion, migration and custom solutions.

Support: Maintenance, spare parts management, and other advanced support solutions.

Consulting: Training, diagnostics, staff augmentation and business and technical consulting.

Hosting and Managed Solutions: Provides operators with a fast, low CAPEX, outsourced alternative to in-network deployment of Comverse products.

Research & Development

Comverse’s commitment to ongoing research and development ensures the value and superiority of the company’s products into the future. More than 1,600 members of our global workforce are devoted to research and development with more than 25% of revenues invested annually.

Corporate Locations

Comverse currently operates more than 100 local offices in over 40 countries around the world, with corporate headquarters located in Wakefield, Massachusetts, USA.

Partners

Comverse enhances the value it brings its customers by joining forces with leading technology vendors and business partners to enhance our end-to-end solutions with innovative technologies, best–in-class components, and next-generation services:

Technology Partners collaborate with us to incorporate emerging technologies and standards into Comverse products.

Business Partners open channels for integrated solutions that blend the best products and services into profitable opportunities for our mutual customers.

To learn more about Comverse Partners click here .

Customers

Comverse products bring enhanced services to more than a billion subscribers in over 130 countries around the world.

To learn more about Comverse customers click here .

Worldwide Support

Comverse ensures the highest levels of service availability and reliability through its global customer support organization, including more than 800 customer support personnel worldwide, providing ongoing maintenance and support services, as well as a 24/7 customer care hotline to resolve problems at local and national levels.