Comverse is transforming business by working with leading operators around the world to harness the power of self-service – a critical aspect of active customer management. Supporting an estimated 175M consumer and business subscribers worldwide, Comverse is working with a wide range of operators – wireless, wireline, broadband, cable and multi-play – to achieve new heights in sales and service, while at the same time, dramatically reducing operational costs associated with supporting subscribers. Comverse’s award-winning self-service technology delivers these benefits by providing subscribers a superior and consistent self-service user experience. As a result, operators enjoy high adoption rates and frequent interaction – often at rates much higher than the industry average.
Based on the experience brought on board with the Netonomy acquisition, Comverse is at the forefront of the industry, defining how self-service will revolutionize communications in the 21st century. As self-service becomes the main face to customers for sales and service, Comverse is the expert to help you extend your potential to become more agile, more customer-focused and more profitable.