Comverse Kenan® Billing and Order Management Systems helped to integrate multiple legacy billing systems into a flexible future-ready feature-rich central billing system

Comverse Kenan® Billing and Order Management Systems facilitated decentralization in full accordance with state-mandated decentralization regulations with a comprehensive enterprise-wide billing system

Comverse Kenan® Data Mediation enabled Broadview to expand data mediation applications beyond the standard functions of network data collection and processing to improve the way that other applications process data, provide analysis and define opportunities to increase profits and reduce costs.

By consolidating all lines of business to multi-service converged billing with Comverse Kenan® FX, CTBC was able to reduce costs and efficiently promote new products and pricing plans.

Jim Dunlap, VP of Information Technology at GCI, shares how the Comverse Kenan FX Suite helped Alaska’s premier integrated telecommunications provider with billing and customer care.

As a Greenfield, GTEL’s main challenge was to create a fully operational business support infrastructure with pre-integrated value added services in a quick time frame to capture market share and to create brand awareness in the Vietnamese market by introducing differentiated price plans and service offerings. These meant that business processes needed to be aligned across critical business functions such as rating, charging, provisioning, ordering, customer care and billing.

Chile is close to reaching 100% mobile penetration. Given the local market dynamics of a primarily prepaid market, boosting ARPU becomes crucial for long-term business success. Movistar set out to explore ways to create new revenue opportunities by introducing an innovative new service that would both enhance the end-user experience and help to recoup potentially lost revenues. By working with Comverse, Movistar provided its prepaid subscribers with a temporarily suspended account with a convenient call completion service. The service notifies the receiving/called party immediately via a text message about who was trying to reach him/her while tying this information to a call-to-action to stimulate call back.

Comverse’s Converged Billing Suite, together with a range of Comverse value-added services (SMS, MMS, Call Completion and Voicemail), enabled m:tel, Montenegro's newest mobile operator, to launch a network within record-breaking timeframes to deliver service to both prepaid and postpaid subscribers, and simultaneously handle in-bound roaming users.

Orange sought easy-to-use self-service capabilities across multiple channels to encourage frequent and positive interactions, enhance the customer experience and dramatically reduce operational costs. By using Comverse Self-Service, Orange UK was able to meet and exceed its business goals.

Play recognized Comverse’s market-proven ability to serve as a single strategic solution partner of both VAS and billing solutions as managed services.

In order to increase average revenue per user (ARPU) in innovative ways, Reliance, now with more than 35 million customers, successfully leveraged Comverse Real-Time Billing Solution capabilities to develop and support creative campaigns targeting the rural, youth and premium market segments.

Sabre Holdings deployed Comverse Data Mediation Solution to support increasing transaction traffic and to handle complexities arising from evolving market conditions, such as federal regulations in the travel industry. Sabre’s billing system now cost-efficiently processes more than 6.5 million transactions per day for more than 50,000 agencies.

Comverse Kenan® FX Billing solution enabled Smart.Net, a leader in the Brazilian benefit card processing industry, specializing in intelligent solutions for micro-payments, to automate the distribution of employee benefits, replacing paper vouchers with a sophisticated smartcard-based system. Smart.Net experienced very positive results, including reduced processing times, fewer service calls and lower operating expenses.

Comverse’s Kenan® Billing Solution provides a comprehensive solution for a rapidly growing multi-national powerhouse whose diversified offering includes broadband, digital television, video, mobile and fixed telephony and cable TV service.

By enabling the operator to customize promotional offers according to customer preferences and interests, Comverse’s Real-Time Billing Solution helped VimpelCom to increase customer loyalty in an extremely price-sensitive market and strengthen its Beeline brand.

By combining Comverse’s Kenan Data Mediation solution with its existing Comverse billing solution, Casema was able to offer its customers a more attractive product offering, reduce customer churn, and increase profits.

Comverse Kenan® BP real-time billing platform supported Embratel’s transformation from a public company to a private entity with a billing system that integrated with a large number of disparate systems while ensuring compliance with the many regulations of Brazil’s component states.

Comverse’s Kenan® Billing Platform (BP) enabled Euskaltel to leverage their billing platform to generate revenue by outsourcing services to non-competing service providers.

By consolidating all of its billing systems under Comverse’s Kenan FX Framework, GCI was able to offer bundled products to its customers, reduce customer churn, increase revenue, and increase the profitability of its revenue mix.

Comverse Real-Time Billing and Prepaid Solution used real-time intelligence to expand the traditional role of prepaid, benefiting Pelephone with cost savings, a new level of personalized self-care, and personalized packages based on real-time reports and end-user intelligence.

Kenan® BP and Data Mediation consolidated four separate billing systems on to a single convergent platform, streamlining internal costs, improving customer service, and supporting new services, such as cross-product promotions and discounts

By replacing their legacy system with Comverse Kenan solutions, sunrise equipped itself for future growth with a comprehensive content billing framework and revenue-sharing solution that supports thousands of content services from hundreds of content providers

Comverse Real-Time Converged Billing achieved real-time convergence of prepaid and postpaid billing systems, enabling VOXmobile to offer all services to all subscribers and minimize both CAPEX and OPEX

Comverse Kenan® FX solution enabled Zhejiang Telecom to improve operational efficiency by converging all of its billing systems into one system that would issue a single bill for existing multi-service customers and future 3G rollout.

Comverse BSS enabled Tata to implement a revolutionary approach leveraging the agility and revenue assurance of real-time billing within a postpaid Pay TV business model for unprecedented flexibility in marketing and service options.

Sergei M Bershev, Deputy General Manager and VP Business Development for Uralsvyazinform, discusses the benefits of having Comverse as a solution partner.

Carlos Marcelo, General Manager, IT Strategy and Programs for CTM, Macau finds Comverse to be an ideal partner for a long-term strategy.

To boost success in Ukraine, Kyivstar chose Comverse for prepaid billing, voicemail, Mobile Internet Gateway, ringback tones and more. Alexey Kireev, Head of Product Development, relates benefits of working with Comverse: a reliable and results-oriented partner with high-quality products, flexible and attractive services, highly-qualified local support — a powerful, innovative company that sets the trends and is several steps ahead of the industry.

m:tel CEO Zlatko Trhulj lauds Comverse for its role in enabling m:tel to launch their new network and billing system just 75 days after getting their license — in time for the critical summer season. This helped position m:tel get off to a brilliant start and capture a 25% market share within six months.

Looking back over the long-term success of Comverse’s “solid and robust” billing solutions spanning the entire operator history, Oi Billing Manager Eduardo Neves says that in light of new business opportunities, Oi values having a trusted partner “to support us in new solutions and products.”

Sandeep Bangia, Head of Prepaid Business at Reliance, says that prepaid business in India is growing tremendously, and Comverse Real-Time Billing helps Reliance to strengthen its market share.

CMO Carmen Lake Rayes discusses TelCell's excellent experience with a wide range of Comverse products and explains why they are planning to deploy more. The products are innovative, synergistic, user-friendly, reliable, and flexibly accommodate changes. Implementations are timely, smooth and within budget. Technical and marketing support is outstanding and friendly. Comverse helps TelCell maintain its competitive edge.