Company Overview
Comverse is the world’s leading provider of software and systems enabling network-based messaging and content value-added services, converged billing and IP communications. Comverse solutions generate revenues, strengthen customer loyalty and improve operational efficiency for over 500 communication service providers in more than 130 countries. The company's Total CommunicationSM portfolio facilitates personalized lifestyles in an evolving connected world and is based on the holistic InSight™ Open Services Environment. Comverse’s solutions support flexible deployment models, including in-network, hosted and managed services, and can run on circuit-switched, VoIP, IMS and converged network environments.
Comverse is a subsidiary of Comverse Technology, Inc. (CMVT.PK).
Mission
Comverse’s mission is to be the first choice of service providers for solutions that enhance and enable the Total CommunicationSM experience.
Total Communication
Total Communication creates a borderless environment where people are free to communicate and use services in the way that is most appropriate, effective and convenient. Total Communication services encompass the full range of call completion, messaging, content and billing solutions. By providing the services that match the diverse communication, information and entertainment needs of their customers, service providers can become the hub of the subscriber’s communications universe.
Benefits to Service Providers
Comverse’s comprehensive and innovative Total Communication solutions enable service providers to benefit from:
- Major business transformation for operational efficiency
- New markets for additional revenues
- Long-term customer loyalty
- Personalized and unified user experience
- Competitive advantage for clear differentiation
Products
Comverse’s Total Communication Portfolio includes a rich range of Messaging, Billing, Content, Converged IP Communications and Handset Software solutions to help service providers meet their customers’ evolving lifestyle needs. Comverse Total Communication solutions support IMS, converged networks, and hybrid environments — providing a smooth bridge between existing and emerging networks. Our scalable end-to-end solutions support flexible deployment models, including in-network, hosted, and managed services, to meet each service provider’s unique marketing, technology and business requirements.
The Total Communication experience envisioned by Comverse is brought to fruition by the InSight™ Open Services Environment, an open, IP-based, modular architecture on which a wide variety of communication and content services can be hosted. Through InSight, wireline, wireless, cable, and other service providers can increase revenues, strengthen customer loyalty, improve operational efficiencies and leverage the built-in synergies between services.
To learn more about Comverse Products click here .
Professional Services
As a full solution partner, Comverse safeguards customers’ success with a complete range of professional services:
- Planning and Implementation: Initial deployment, upgrades, expansion, migration and customized solutions.
- Support: Maintenance, technical support, spare parts management and other advanced support solutions.
- Consulting: Marketing, training, diagnostics, staff augmentation, performance tuning, business and technical consulting advice.
- Hosting and Managed Services: Outsourced alternatives to in-networkdeployment for faster implementationand lower CAPEX.
Research & Development
Comverse maintains its leadership in innovation by funding product evolution to meet and exceed the needs of its global customer base. To guarantee that products hold their value and technological edge far into the future, Comverse invests heavily in research and development, with more than one third of its global workforce devoted to R&D.
Corporate Locations
Comverse currently operates more than 100 local offices in over 40 countries around the world, with corporate headquarters located in Wakefield, Massachusetts, USA.
Partners
Comverse enhances the value it brings its customers by joining forces with leading technology vendors and business partners to enhance our end-to-end solutions with innovative technologies, best–in-class components, and next-generation services:
Technology Partners collaborate with us to incorporate emerging technologies and standards into Comverse products.
Business Partners open channels for integrated solutions that blend the best products and services into profitable opportunities for our mutual customers.
To learn more about Comverse Partners click here .
Customers
Comverse products bring enhanced services to more than a billion subscribers in over 130 countries around the world.
To learn more about Comverse customers click here .
Worldwide Support
Comverse ensures the highest levels of service availability and reliability through its global customer support organization, including more than 800 customer support personnel worldwide, providing ongoing maintenance and support services, as well as a 24/7 customer care hotline to resolve problems at local and national levels.