Mobile Centrex allows mobile operators to grab opportunities in the enterprise market. With an estimated 30% of the world's enterprise workforce mobile, there have been drastic changes in the way people work, communicate and collaborate. Enterprises want to benefit from the increased productivity generated by mobility, but with controlled costs. The Comverse Mobile Centrex solution allows mobile operators to capitalize on the huge business opportunities in the enterprise telephony market. Among these advantages are the higher average ARPU and lower churn rates of business customers than consumers.
Operators use the solution to generate revenue from a combination of a monthly fee for the Mobile Centrex value-added services as well as additional incoming and outgoing calls. As a turnkey solution, designed for easy network integration, Comverse Mobile Centrex has helped our customers gain market share with a return on investment of less than six months.
The Mobile Centrex solution is an off-the-shelf service platform for Mobile Operators targeting the enterprise market segment. It provides advanced enterprise telephony services by extending PBX features to the fleet of mobile phones and can be fully integrated with the I.T. and collaboration tools used by the enterprise employees.
Mobile Centrex Services is not only a great differentiating market opportunity in a saturated environment but it also allows mobile operators to get an extra 10 to 30% additional ARPU. The main benefits for the enterprise of the Mobile Centrex services are:
- Improved reachability and efficiency of mobile workers leading to improved customer relationships and better business for the enterprise
- Enterprise telephony cost optimization and control