News and Events

In an era of cost cutting, virtual exhibitions are an excellent way to connect with customers. Providing useful information and insights into telecommunication, Comverse EXPO 2010 is cited as an example par excellence – an industry trailblazer with an innovative way of creating a buzz all throughout the year. The author judges it to be "as good as a real exhibition minus any constraints of time, place and distance," with creative use of audio-video elements heightening interest and effect.

Alice Bartram, Comverse AVP Marketing, Billing & Active Customer Management shows how cross-channel consistency in a Communication Service Provider's ecosystem can help create an optimal customer experience that ultimately leads to user satisfaction and loyalty, cuts operational costs and improves competitive positioning.

According to this article marking World Telecom Day, telecommunication has become more than a basic need; it is also about personal identity and empowerment. Prominently quoted Comverse Senior VP Pushpendra Mankad notes that the "latest trend in the telecom industry is the shift to value added services." With 3G, we can expect "rich media content and services coupled with a great user experience. Data services may experience a surge in adoption and usage." VAS services will play a key role in increasing ARPU.

Pushpendra Mankad, Senior VP, Comverse Asia., is prominently quoted in this article about machine-to-machine (M2M) communication. The number of potentially connected M2M devices far exceeds the number of mobile broadband subscribers; with chipsets getting smaller and cheaper, M2M is forecast to soon become a major new source of revenue for mobile operators.