With its new directions, Next-Generation Voicemail (NGVM) has additional means to generate revenues by increasing its penetration and usage. Recent research conducted in the UK shows that Visual Voicemail increases voicemail usage: approximately 30% of subscribers said they will use voicemail more in retrieving and depositing messages.

NetCom deployed Comverse Visual Voicemail via MMS and Who Called Powered by the InSight™ Open Services Environment to boost voice revenues and improve the user experience. Leveraging the success and the existing infrastructure, NetCom plans to further address the broadest range of user needs with Comverse Multimedia Call Completion.

Service providers are looking for ways to extend triple play into multi-play bundles by adding mobile services. However, this poses the question of how to combine mobile phone services with family services in a profitable way. To succeed, operators need a good understanding of the services enabled by latest IP communication technology that will link the services across all devices: home phones, mobile phones, PCs and televisions.
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Your business is changing. Quickly. Often this means a need for an evolution of your billing and customer management infrastructure. As daunting as this might sound, the good news is that Comverse has thought through the issues...