Meet Connected Customer Expectations and Boost Profitability
In today’s connected telecom arena, customers have come to expect expanded choice and 24x7 access to advanced data-intensive services and applications (including over-the-top content).
They also expect relevant and targeted interactions and market offerings – gone are the days of one size fits all.
To address the new connected customer expectations while boosting profitability, communication service providers (CSPs) need to embrace real-time capabilities to address wider business demands (e.g. beyond prepaid): bill shock prevention, revenue protection, and increasing consumer demand for real-time updates and real-time marketing.
Bring Real-Time Charging to Postpaid Environments
Comverse has leveraged its extensive expertise in providing unified end-to-end convergent BSS solutions to develop a productized solution to meet wider real-time demand. Bringing real-time charging to postpaid environments, the Comverse ONE® Online & Converged Charging solution addresses the growing need of CSPs around the world for real-time capabilities.
Better Monetize Data Services, Improve the Customer Experience
The Comverse ONE Online & Converged Charging deployment mode enables postpaid systems to better monetize data services, improving the experience of users through timely notifications, real-time balance and spending management and more. Comverse ONE’s productized integration with Comverse Kenan and other postpaid billing systems offers a speedy, phased path to convergence that protects and leverages existing investment, preventing the need for expensive IT transformation projects.
The solution also provides the benefit of ‘stepping’ a CSP closer to full convergence, as Comverse ONE Online & Converged Charging can be evolved to a fully converged deployment of Comverse ONE.
Telecom BSS for Growth: Outstanding Solutions
For more information on Comverse ONE Online & Converged Charging and related business support solutions (BSS), see the following topics: