Converge to Optimize the Customer Experience, Increase Profitability
Converged billing is essential to optimize the customer experience while increasing the profitability associated with new growth strategies such as machine-to-machine (M2M) communications, cloud computing and convergent data-centric business models. All of these impact network capacity, hence require real-time control.
All for ONE, ONE for All: Telecom BSS Functionality at Its Best
Transition both your prepaid and postpaid services to a single Comverse ONE Converged Billing deployment. The solution’s inherent dual in-network and IT-based capabilities position it to lead the convergent charging market. Enjoy increased efficiency from the outset, and the ability to offer your customers the advantages of hybrid accounts.
This deployment mode captures the full extent of the value of Active Customer Management (telco-specific CRM, order entry, account management, service fulfillment, and self-service), charging and billing functionality that has been unified around a single data model – rather than a collection of systems each with their own data model. With a single service-agnostic marketing-focused product catalog that spans the entire solution, the full power of the system is made accessible to promote segmentation, policy-driven advanced monetization, personalization and customer experience consistency.
Panoramic Single View
You do not need to reduce portions of your BSS infrastructure to the “lowest common denominator” to accommodate other parts. By leveraging one data model, you benefit from a panoramic single view of product, prospect and customer information.
This information, blended with in-network capabilities that can be extended to policy management and enforcement, provides powerful business benefits: real-time marketing (real-time promotions, targeted campaigns), subscriber- and network-aware traffic management, smart charging for any service (specifically mobile data) and tight prospect-to-cash cycles.
Telecom BSS for Growth: Outstanding Solutions
For more information on Comverse ONE Converged Billing & Active Customer Management and related business support solutions (BSS), see the following topics: