We offer a continuum of deployment approaches to meet your unique business needs. Efficiently deploy only those components needed today, with confidence the solution can be evolved - if needed - to meet your business needs tomorrow.
Issue statements for prepaid accounts by adding a financials module to a real-time charging deployment; monitor postpaid subscriber usage in real time by adding the real-time module to a postpaid deployment. These and other scenarios can easily be accommodated with the Comverse ONE approach by deploying different combinations of modules.
Each deployment mode of Comverse ONE may include revenue-accelerating CRM functionality such as sales force automation, campaign management and case and interaction management. This additional functionality enables effective lead management and ensures tight prospect-to-cash cycles by extending Comverse ONE’s Active Customer Management more broadly across an operator’s ecosystem.
Comverse ONE functionality that can be deployed in a ‘stand-alone’ mode includes mediation, roaming and content partner settlements.
New! Revenue-Accelerating CRM Additions
Comverse ONE has extended its Active Customer Management capabilities to enable amplified marketing and revenue-generating opportunities. By embedding proven campaign management, sales force automation and advanced case and interaction management into Comverse ONE, operators can now further benefit from the convergence of BSS, sales and marketing. Distinct advantages materialize as a result of using the same single data model and product catalog.
Mediation, Roaming and Settlements
Whether dealing with a new content provider or a longtime remote roaming partner, you need to be sure your relationships are well managed and profitable. Roaming and content partner settlements solutions can be deployed either independently or with other Comverse ONE modules.
You have the possibility to deploy Comverse mediation solutions independently, empowering you to push or pull critical business information and logic from across the enterprise to add value to event traffic. This helps you translate usage data into marketing intelligence that can be useful in generating added revenue.
Self-Service
Give your customers an easier and more comprehensive Web self-service experience while saving on customer service costs, with Comverse ONE Self-Service.
This module is central to our larger Active Customer Management capabilities, and can also be deployed independently. Supporting an estimated 175 million consumer and business subscribers worldwide, Comverse Self-Service solutions help operators achieve new heights in sales and service, while at the same time dramatically reducing operational costs.