Viva Dominicana Sharpens Competitive Edge with Comverse ONE Billing & Active Customer Management
Comverse, a global leader in BSS, mobile Internet, and value-added services, announced today that Viva, a growing force in the Dominican Republic and a subsidiary within Trilogy International Partners’ portfolio of wireless communications companies, has selected Comverse to evolve its existing real-time billing platform to the Comverse® ONE™ Billing & Active Customer Management solution for Real-Time Billing. This move will enhance Viva’s market offerings, improve the user experience, and achieve significant OPEX reduction to hone its edge in the competitive Latin American market.
"Comverse real-time billing and VAS services have helped to fuel our growth to date, and with this evolution of service we expect to accelerate expansion of our market share," said Richard Delgado, Chief Technology Officer at Viva. "Comverse ONE's advanced real-time features and capabilities position us to be first to market with new services and first in the minds of consumers with rich user options and experiences, including personalized offerings and best-in-class customer management. At the same time, we anticipate meaningful cost benefits."
Comverse ONE's unified view of subscriber account information and real-time authorization, rating, charging and balance management for voice, data and other value-added services will enable Viva to utilize real-time usage information to meet user preferences at every relevant instant. This opens new opportunities to introduce targeted services, offers and promotions and respond quickly to changing market dynamics.
"Our long-standing relationship with this innovative operator has given us deep insight into their changing business needs and the demanding challenges they face," said Lionel Chmilewsky, Senior Vice President, Head of Customer Facing Group at Comverse. "By leveraging Comverse’s migration path from heritage products to Comverse ONE, they are able to move full steam ahead to achieve both their immediate goals and long-term business strategies with maximum efficiency and cost effectiveness."
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About Trilogy International Partners
Trilogy International Partners, LLC, (“Trilogy”) invests in wireless telecommunication operations in international markets that exhibit strong opportunities for significant growth. A privately held company, Trilogy’s corporate headquarters are in Bellevue, Washington. Trilogy also maintains a regional operations office in Fort Lauderdale, Florida.
Trilogy currently provides wireless communications services through its operating companies in New Zealand, Bolivia, Haiti and the Dominican Republic. These businesses hold licenses to provide wireless communications services to over 33 million people. In addition to wireless services, the operating companies are also authorized to provide termination and origination of international long distance, public telephony and mobile data services.
For further information, visit: www.trilogy-international.com
Comverse is the world’s leading provider of software and systems enabling converged billing and active customer management, mobile Internet, and value-added services. Comverse’s extensive customer base spans more than 125 countries and covers over 450 communication service providers serving more than two billion subscribers. The company’s innovative product portfolio enables communication service providers to unleash the value of the network for their customers by making their networks smarter. Comverse’s solutions support flexible deployment models, including in-network, hosted and managed services. Comverse is a subsidiary of Comverse Technology, Inc. (CMVT.PK). For more information, visit www.comverse.com.
Statements included or incorporated by reference in this press release may contain “forward-looking statements.” There can be no assurance that any forward-looking statements will be achieved, and actual results could differ materially from forecasts and estimates. Important factors that could affect the company include the risks described in the section entitled “Forward-Looking Statements” Item 1A, “Risk Factors” and elsewhere in the company’s Annual Report on Form 10-K for the fiscal year ended January 31, 2010 filed with the SEC on January 25, 2011 or in subsequently filed periodic, current or other reports. The company undertakes no commitment to update or revise forward-looking statements except as required by law.
Paul D. Baker
Comverse Technology, Inc.