TIGO to Deploy Comverse Voice HUB in Bolivia and Honduras to Drive Growth, Boost Revenues
Comverse today announced that TIGO, the brand name of global communications group Millicom International Cellular S.A. (NASDAQ: MICC), is deploying the Comverse Voice HUB to bring voice-related services, such as Comverse Visual Voicemail and Call Completion to its mobile network in Bolivia and Honduras.
A major benefit of visual voicemail is that instead of calling in for voice messages, TIGO users now will have their voice messages sent to them immediately and automatically via multimedia message (MMS) and email. Knowing that voicemail messages will be heard more quickly, callers will be encouraged to leave more messages.
TIGO users also will enjoy a number of additional service enhancements. For example, when a caller tries to reach someone whose line is busy, Comverse Notify Me sends a text message as soon as the other party becomes available. In addition, TIGO users will know about all phone calls they miss because Comverse Who Called will send a text message immediately. The message will include details about the missed calls that the handset alone cannot report.
The convenience of these new services is complemented with an unprecedented level of control. Comverse Web Customer and Self Care provide TIGO users with a friendly and accessible place to adjust their services to their exact preferences, which improves user satisfaction.
“Deployment of these new capabilities is part of our ongoing commitment to our customers to provide them with the best user experience based on the latest world-class services,” said TIGO CEO Juan Carlos Acosta. “Comverse helps us provide services that keep our subscribers engaged and pleased.”
“We are gratified that many Comverse customers in all regions return to us for additional services,” said Dror Bin, President of Global Sales at Comverse, the world's leading supplier of software and systems enabling value-added messaging and content services, converged billing and active customer management, and IP communications.
“Expanding our relationship with TIGO underscores the success of other Comverse solutions they have been using for years, such as Business Support Systems, text and multimedia messaging, and more,” Bin said.
Comverse Voice HUB is part of the Comverse HUB Value-Added Services, which spans voice, messaging, mobile Internet and mobile advertising. Comverse HUB is a synergistic framework that enables service providers to maximize their business performance and augment their position in the market.
At the upcoming Mobile World Congress meeting (Feb. 15 to 18) in Barcelona, visitors are invited to Hall 8 Booth B83 to experience the Comverse Voice HUB and a wide range of Comverse demos. To schedule a meeting with Comverse, visitors are encouraged to make an online request.
About Millicom International Cellular S.A. / TIGO
Millicom International Cellular S.A. is a global telecommunications group with mobile telephony operations in 14 countries in Asia, Latin America and Africa under the TIGO brand. It also operates cable and broadband businesses in five countries in Central America. The Group’s mobile operations have a combined population under license of approximately 266 million people.
About Comverse
Comverse is the world’s leading provider of software and systems enabling value-added services for voice, messaging, mobile Internet and mobile advertising; converged billing and active customer management; and IP communications. Comverse’s extensive customer base spans more than 125 countries and covers over 450 communication service providers serving more than two billion subscribers. The company’s innovative product portfolio enables communication service providers to unleash the value of the network for their customers by making their networks smarter. Comverse’s solutions support flexible deployment models, including in-network, hosted and managed services, and can run on circuit-switched, IP, IMS or converged network environments. Comverse is a subsidiary of Comverse Technology, Inc. (CMVT.PK). For more information, visit www.comverse.com.
All product and company names mentioned herein may be registered trademarks or trademarks of Comverse or the respective referenced company(s).
This release contains “forward-looking statements” under the Private Securities Litigation Reform Act of 1995 that involve risks and uncertainties. There can be no assurances that any forward-looking statements will be achieved. Important factors that could affect the statements contained herein include: changes in the demand for the company’s products; changes in capital spending among the company’s current and prospective customers; the risks associated with the sale of large, complex, high capacity systems and with new product introductions as well as the uncertainty of customer acceptance of these new or enhanced products from either the company or its competition; and risks associated with rapidly changing technology and the ability of the company to introduce new products on a timely and cost-effective basis. The company undertakes no commitment to update or revise forward-looking statements except as required by law.
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Comverse, Inc.
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