Comverse Global Services is a professional services, support and learning organization combining Comverse products, high-value service offerings and third-party components to maximize service provider’s business results in speed, performance and optimal use of capital and resources.
Comverse Understands Your Demanding Challenges
- Faced with today’s challenging economic and market environments, service providers constantly seek product-based solutions that are more economical to deploy, enhance, maintain and support, while offering a clear upgrade path – to speed time to market and minimize the cost of ownership.
- Launching a complex business transformation project, or a move toward convergence in all services and lines of business not only require a strategic view of your technology eco-system, but also the ability to effectively internalize new technology investments and balance it with your organizational and business processes and customers’ expectations.
- The growing need for efficiency and simplicity further motivates service providers to look for single-sourcing solutions that are more product-oriented, with minimum reliance on Systems Integrators and are geared towards cost reduction, efficient timelines and resource optimization. These demands and challenges also drive service providers to change their common view of their core competencies, and are now more open to managed services, seeking lower OPEX solutions.
The Comverse Advantage
At the heart of the Comverse Global Services operation are the cumulative knowledge, skills, and expertise of the Comverse professionals with unparalleled experience delivering end-to-end, product-based solutions.
Comverse effectively optimizes the exclusive knowledge of its products (both existing and future), broad industry expertise and production proven methodologies to successfully launch and maintain its solutions because the following advantages:
- Trust and Long-Term Relationship: Product-centric solutions ensure that we stand behind you for the life of our products – not just a single engagement. We foster an internal culture that continually improves the customer experience, and forms a foundation for long-term relationships.
- Unmatched Expertise: Comverse’s proven experience in designing and deploying projects across customer care, billing and VAS / Messaging, with approximately 1 project delivered every day around the world.
- Cost-efficient Delivery Model: Proven world-class methodologies ensure reliable and repeatable service delivery. Emphasizing product configuration over customization ensures your deployment can evolve efficiently in the future.
- Flexibility and Modularity: Comverse Services are design to be delivered at any point of the solution lifecycle, emphasizing on a continuous approach and future-ready approach.
- Commitment to Excellence: We invest heavily in understanding how well we are servicing our customers and are continually evaluating performance to identify ways to improve your service experience.