Comverse provides a broad variety of services offerings across our product portfolio. Our goal is to right size the services we deliver, based on the unique needs and business environment of each client. This strategic delivery view of services sets us apart from other service organizations.
- Professional Services: As your trusted partner, fully aligned with your business transformation and services strategy, Comverse delivers a set of professional services for optimized alignment of technology, people and processes throughout the solution lifecycle and based on your unique business, operations and market environments.
- Support Services: Comverse delivers mission critical, 24/7 support through SLA packages and preventative services designed to protect your investment and ensure a smooth and efficient operation.
- Learning Services: Comverse offers a broad array of off-the-shelf, hands-on, training courses, each targeted to meet the specific needs of your staff. From IT, to network operations, to Customer Service and Marketing, we provide the Comverse solution knowledge foundation to help them become self-sufficient. Our experienced training staff can also customize a curriculum to meet your unique needs.
We offer five main Services categories and 20 specific Services across the Comverse Billing and Value Added Services products:
- Implementation & Localization Services
- Maintenance & Managed Support Services
- Managed Services
- Planning & Advisory Services
- Learning Services