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Where Can a Unified View of the Customer Take You?

Building a unified view of the customer is a critical strategic goal for most major service providers today. Achieving this view impacts all areas of the business from billing, care and support to service and network management. Digital content, IMS, subscriber mobility, n-play offerings - all depend on a unified customer view to maximize their value and deliver on their promises. Conversely, failure to realize a unified customer view will limit a service provider's ability to personalize services, drive customer loyalty, and outpace the competition. In this exclusive webinar, industry leaders Comverse and TeleStrategies discuss approaches to the challenges service providers face as they implement integrated solutions that unify customer information and set the stage for success in a world of bundled and converged service offerings.

So where can a unified view of the customer take you, and who else is achieving this? Hear real-world examples of how other service providers have positioned themselves for success and are already realizing benefits such as:
  • Rolling out New Products and Services Faster
  • Boosting ARPU
  • Increasing Customer Loyalty
  • Reducing Total Cost of Ownership
Featuring:
Customer Success Stories

Speakers:
Alice Bartram, Executive Director Marketing, Converged Billing Solutions,Comverse
Will Rotch, CTO Americas, Converged Billing Solutions, Comverse

Click Here to Access the Presentation